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Microsoft Edition | May 2022 Aiman Ezzat, CEO DRIVING INTELLIGENT INDUSTRY TRANSFORMATION Microsoft Solution Providers 2022 Innovative 20Profitably support underserved businesses; harness AI, automation, and high-resolution data to underwrite risk. Loadsure’s embeddable API can be deployed into your work environment or directly into your customers’ workflows for a scalable, low to no touch solution. Empower the freight industry to add cargo coverage - in 40 seconds or less. INSURANCE. SIMPLIFIED. Loadsure.netEverything that matters in a single pane of glass. Track everything on one platform. Every make, model, or year. Maximizing fleet productivity and eliminating downtime. Track 100% of your assets: any make, model, or year. Minimize downtime through one-click work orders. Increase productivity with real-time jobsite monitoring. getclue.comSecret Management in the Cloud Ronnie Liu, Data Analytics Engineer, NexusLeap 23 Top Customer Experience (CX) Trends Businesses Should Consider in 2022 Balaji Ramachandran, Founder & CEO, SoftClouds CONTENTS COVER STORY PG 08 DRIVING INTELLIGENT INDUSTRY TRANSFORMATION Microsoft Solution Providers 2022 Innovative 20 Aiman Ezzat, CEO 20Identity's Role in ISO 27001 Compliance Security Automation Tools in Microsoft Azure Chris Niggel, Regional CSO, Okta John Joyner, Senior Director, Technology, AccountabilIT 26 36 32 AlfaPeopleCherry Bekaert LLP The Microsoft Dynamics Partner Enabling Business Transformation with Microsoft Technologies Michael Gaardboe, CEO Luis Gallardo, Principal, Digital Platform & Analytics Leader 1825 SignUp Software Supplier Invoice Automation with Microsoft Olof Hedin, CEO 30 Navisite Exploring the Powerful Microsoft Services Mark Clayman, CEO 34 Microsoft Teams in the Legal Environment Joe Davis, Manager of Knowledge Management Solutions, Davis Wright TremaineTHE MICROSOFT PARTNER ECOSYSTEM M icrosoft solutions and services are the lifeblood of many organizations. It is an ecosystem of various services that gives partners the resources to drive faster solution adoption among customers, streamline operations, improve customer satisfaction, and manage customers more effectively. This unique partner network is not just focused on revenue, but on helping customers enhance their business operations by focusing on end- to-end customer lifecycles and delivering differentiated solutions that drive digital transformation. This ecosystem also offers customers innovations, greater flexibility, and an easier transition to the cloud. This way, businesses could align with the changing business trends and migrate to the cloud without much of a struggle. Utilizing this ecosystem, businesses can drive faster solution adoption among customers, streamline operations, improve customer satisfaction, and manage customers more effectively. This special edition focuses on some of the most outstanding and innovative Microsoft solutions and service providers. To help our readers dive deeper into the Microsoft world, we’ve also included insights from an array of industry experts and veterans. We hope this edition adds value to your digital transformation initiatives. © 2022 Enterprise Viewpoint All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, stored in a database and / or published in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of the publisher. Edward John Edward JohnDRIVING INTELLIGENT INDUSTRY TRANSFORMATION Microsoft Solution Providers 2022 Innovative 20COVER STORY We infuse intelligence in the products, operations, and services combining our engineering, technology, IT, data and consulting talents Aiman Ezzat, CEONext >