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Insurtech Edition | May 2022 Insurtech Solution Providers 2022 20 Innovative Kurt Kwekkeboom, President INSURANCE AUTOMATION REDEFINED HORIZON SYSTEMSCreating happy deployments at more than 25,000 companies. Want to use GitHub Actions as part of your build and continuous integration processes? Quickly generate customizable workflows for your Actions deployment with the free Octopus Deploy GitHub Actions tool. Using only a GitHub repository URL, our GitHub Actions workflow generator will create a YAML workflow file. Here is what you will get from using our GitHub Actions workflow generator.octopus.com Easy to use Paste in your GitHub repository URL. Click GO. Login with your GitHub account. Get your bespoke YAML workflow generated. Customize it. Build workflows quickly Your generated YAML is easily customizable, and the created workflow provides a solid foundation for your project needs. Language support If your project uses Maven, Node, PHP, or something else entirely, your free workflow generator can create an Actions workflow for it.4 Loadsure Duck Creek Technologies Attestiv QBE Tailored and Dynamic Cargo Insurance Solutions New Standard in Insurance Scalable, Secure, and Compliant Enabling a More Resilient Future Johnny McCord, Founder and CEO Josh Levy, CEO Nico Vekiarides, CEO Todd Jones, CEO 18 30 22 26 HORIZON SYSTEMS INSURANCE AUTOMATION REDEFINED Insurtech Solution Providers 2022 20 Innovative COVER STORY PG 08 Kurt Kwekkeboom, PresidentThe real world workings of an Insurtech Business Building Insights Success Factors for InsurTechs How to Ensure your nnovation Resonates With your Target Users: The Value Of Anthropology, While Still Being An Insurer It’s 2030. Here’s How Innovative Insurers Remained Standing Shayan Basu, EVP & National Sales Head - Liabilities, IndusInd Bank Sven Trautner, Lucinda Chow, Senior Innovation Manager, Innovation Manager, Munich Re Dominique Roudaut, Camelot member, innovation think tank Mike Connor, CEO, Silicon Valley Insurance Accelerator 28 36 24 20 32 Machine Learning Models Cannot Be Left On Auto-Pilot Kevin McLoughlin, Co-Founder and Partner, MTech Capital CONTENTS6 THE INTELLIGENT INSURANCE ERA W ith the worldwide technological expansion, Artificial Intelligence (AI) and Machine Learning (ML) have made their way into almost every business solution, Insurance is no exception. The use of artificial intelligence has rapidly expanded, with AI-enabled devices becoming commonplace in the insurance solutions space. As consumers are adopting solutions that offer more personalized experiences, especially when purchasing insurance solutions, AI could create a difference. AI integrated insurance solutions offer businesses the ability to create these unique experiences, meeting the high-speed demands of modern consumers. The key is to use AI’s capabilities to leverage massive amounts of consumer data to deliver a personalized client experience. AI insurers can also improve claims turnaround cycles and fundamentally change the underwriting process. Intelligent AI- enabled solutions could also enable businesses to access data faster while cutting out the human element. This way, the new era of intelligent insurance is slowly growing. As the industry leveraging new trends, we’ve developed this special edition on Insurance Technology Solution Providers to help our readers dive deeper into the new space. To help you learn more about the insurance space, we’ve also included insights from some of the industry veterans as well as tech experts. We hope this edition adds value to your insurance initiatives. © 2022 Enterprise Viewpoint All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, stored in a database and / or published in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of the publisher. Edward John Edward JohnNOW ACCEPTING APPLICATIONS FOR OUR WORLD-CLASS COACHING / CONSULTING PROGRAM! 1-on-1 coaching & consulting Professional development Program management support Actionable insights & practical advice Access to incident management personnel This program was previously reserved exclusively for emergency management & public safety personnel. Now available to any organization around the world! "This program is for anyone looking to create a more resilient culture within their organization..." RESILIENCE INNOVATOR ? DO YOU HAVE WHAT IT TAKES TO BE A TM Visit www.resilience-innovator.xyz to learn more. COVER STORY Unlike the competition, we operate as a true business partner who shares in our client’s goals and objectives HORIZON SYSTEMSM eeting or exceeding the evolving expectations of producers and insureds is a challenge that all carriers face. It’s a proven fact that in today’s market, an agent’s decision on where to place business is no longer just determined by price and service. It’s now a factor of which carrier’s system technology is easiest to work with and enables the fastest turnaround with the least amount of effort. At a minimum, that requires capabilities to respond instantly to on-line quoting and issuance requests, direct interfaces with popular comparative raters, agency management systems, and the ability to provide an interactive agency/ carrier collaboration environment with flexible on-line electronic payment capabilities. The Horizon Systems & Services All*Points platform was designed from the ground up to precisely address these needs. “Our focus is on leveling the software playing field for regional carriers by making feature rich modernization directly available in a fully supported system platform where technology takes on affordability,” begins Kurt Kwekkeboom, President, Horizon Systems. With Horizon, clients can unleash modern system technology on their agency force using facilities that are already directly integrated into the core Policy and Claims solution. The company’s flagship product the All*Points application is a comprehensive Policy and Claims Administration Core System for Property and Casualty lines of business. The system is uniquely customized to address each client’s specific operational practices. Utilizing rule-based risk analysis components, the system isolates business exceptions, allowing straight through end-to-end processing of “clean” risks with no manual intervention. The system incorporates Integrated Digital Imaging and Workflow Management, which INSURANCE AUTOMATION REDEFINED Insurtech Solution Providers 2022 20 Innovative Kurt Kwekkeboom, PresidentNext >