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Legal Tech Edition | June 2022 Legal Tech Solution Providers 2022 20 Innovative Andy Seavers, CEO RADICALLY TRANSFORMING THE LEGAL INDUSTRYFor over 45 years, Command Alkon has revolutionized how materials suppliers, haulers, and buyers work within their own operations and projects. Now, with CONNEX, a cloud-based supply chain technology, Command Alkon is delivering a collaborative space that allows all trading partners to work smarter, faster, safer, and more productively by streamlining processes and coordinating interactions on a single platform. For more information, visit commandalkon.com/connex Command Akon is the eading providerof technoogy soutions for the heavy buiding materiascommunity across the gobe.Thank you for recognizing our cybersecurity contributions to the U.S. Government and on behalf of all Americans, since 1995. NetCentrics Continues the Forward Momentum into Emerging Technologies 205 Van Buren Street #420 Herndon, VA 20170 (703) 714-7345 www.netcentrics.com info@netcentrics.comSmartAdvocate Lawcus DISCO CobbleStone Software Powerful Legal Case Management Software Reliable Platform for Legal Case Management Fast and Accurate Legal Technology Company Redefining Contract Management Igor Selizhuk, CTO Harsimran Singh, Founder, and CEO Kiwi Camara, Co-Founder, Director, and CEO Mark Nastasi, President 2218 27 32 RADICALLY TRANSFORMING THE LEGAL INDUSTRY Andy Seavers, CEO Legal Tech Solution Providers 2022 20 Innovative COVER STORY PG 08Your LegalTech Rollout: Set Up for Success What Don Draper Teaches Us About Legal Technology Cross Border Transfer of Data in Uganda & Schrems II Future of Law: A lawyer in your pocket? Anne Post, CEO – North America, Xakia Technologies Jamie Wodetzki, Chief Product Officer; and David Rosen, Co-Founder, Catylex. Kenneth Muhangi, Partner, KTA Advocates Yolande Myburgh, Legal Counsel, Absa Group 36 24 20 35 The Case for Active Listening Natalie W. Loebi, Founder & CEO; David B. Sarnoff Executive coach and leadership trainer, Loeb Leadership 40 Risks of Sanction Law Violations Rokhsareh Vahid, Sanctions and Banking Specialist, Ronald Fletcher Baker CONTENTSTRUE DIGITALIZATION IS YET TO COME ust as in every other industry, the Legal space has also been adversely hit by the pandemic. Cases began piling up, processes became sluggish and the overall case operations slowed dramatically. On the other side of the coin, this also accelerated the adoption of technology into the industry that was resistant to migration. Intelligent law technology solutions have already entered the industry. An increasing number of law firms realize the value of using AI to manage particular tasks. As the volume of data expands, it has been increasingly important for firms to use technology to supplement human resources. It also helps streamline data management, filing, and storage. Solutions that are in the cloud as well as cloud migration are also on the go. This way, it is clear that the industry is all set to step into the modern digital era. To help businesses and law firms align with the trend and enable a more digitalized environment for their clients, we’ve developed this special edition on Law Technology Special edition. We’ve featured some of the most innovative solution providers and companies that are trying to create an impact in the industry. To help our readers dive deeper into the Law Technology industry, we’ve also included insights from a variety of industry veterans, CEOs, and people working closer to the law technology industry. We hope this edition adds value to your tech adoption initiatives. © 2022 Enterprise Viewpoint All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, stored in a database and / or published in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of the publisher. Edward JohnA s the world grows more technologically advanced in every field, businesses are witnessing a consumer driven push to become more forward thinking about technology. For instance, 30 years ago, banks were never interested in online banking. They believed customers visiting the branch would continue to be the norm. They would measure their differentiation on the perceived customer service they were giving to each customer in-person. But, today, people refuse to use a bank that doesn't have online banking. While this has become the minimum standard of care in banking, customer service in the legal industry continues to remain stagnant; at least till recently. The legal industry has never been forward- thinking. It has become increasingly clear that many attorneys’ perspective on customer service is either outmoded or incorrect. There is an overwhelmingly low client satisfaction score in the legal industry, and the number one complaint to state bar associations continues to be lack of attorney communication. The high cost of legal services has historically allowed law firms to remain inefficient. They can afford to over pay higher staff wages and under pay for tools and processes which drive efficiency. The view for many law firms is that hiring is the solution, yet year after year the same client complaints show this is not the solution. Many law firms suffer from poor customer service. And in all fairness, consumers so rarely experience a problem requiring a lawyer, that they expect the same level of customer service that they get in every other area of their life, but at the end of their case, clients tend to feel disappointed, unhappy, or even mistreated. Change needs to come to the legal industry. Radically Transforming the Legal Industry Case Status CEO, Andy Seavers, sees a vision of the legal industry that looks radically different. “Most lawyers aren’t proud to be lawyers anymore,” says Seavers. “They started practicing because they believe in advocating for clients, yet many are viewed as greedy, unethical, or even lazy. There needs to be a change. These viewpoints are primarily wrong, COVER STORY Case Status was founded on the premise that clients deserve transparency into what is going on in their case and ownership in the process Andy Seavers, CEORADICALLY TRANSFORMING THE LEGAL INDUSTRY Legal Tech Solution Providers 2022 20 InnovativeNext >