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SAP Consulting Edition | November 2021 Frank Powell, President Nick Miletich, CTO AN MSP WITH A MISSION SAP Consulting Solution Providers 2021 20 InnovativeThank you for recognizing our cybersecurity contributions to the U.S. Government and on behalf of all Americans, since 1995. NetCentrics Continues the Forward Momentum into Emerging Technologies 205 Van Buren Street #420 Herndon, VA 20170 (703) 714-7345 www.netcentrics.com info@netcentrics.comOptimize SAP Job Scheduling With Tidal Automation An enterprise workload automation platform for orchestrating mission-critical processes Some of the largest organizations in the world running SAP count on Tidal to orchestrate their SAP job scheduling within their enterprise business processes. Tidal offers a comprehensive set of pre-built integrations for SAP – covering legacy solutions and the latest SAP offerings. Contact info@tidalsoftware.com to learn more. tidalsoftware.com With Tidal, businesses using SAP save valuable resources, meet SLAs and accelerate time-to-value for their SAP investment. Improve SAP Operations Increase Visibility & Control Satisfy Compliance Requirements Apply Robust Scheduling Functionality Thank you for recognizing our cybersecurity contributions to the U.S. Government and on behalf of all Americans, since 1995. NetCentrics Continues the Forward Momentum into Emerging Technologies 205 Van Buren Street #420 Herndon, VA 20170 (703) 714-7345 www.netcentrics.com info@netcentrics.com4 COVER STORY PG 08 AN MSP WITH A MISSION SAP Consulting Solution Providers 2021 20 Innovative Frank Powell, President Nick Miletich, CTOCONTENTS Integrations: The Key to Simplifying Digital Transformation Practicality over pipedreams: identifying top priorities for digitizing supply chains EV Contributor Team By Sébastien Breteau Founder and CEO of QIMA 22 25 A Responsible Approach to Data Privacy and Security 5 Tips to Prevent a Data Breach and Protect Your Cloud Applications Business Planning Is IMPORTANT And It Has Been BROKEN How to Protect Your Company’s Digital Assets 24/7 Assad Jarrahian is Chief Product Officer at Unanet Deena Thomchick, Co-founder of Microsec.ai James M. Burgess, Managing Director, FOCUS31 Nick Shevelyov, Chief Security Officer, Silicon Valley Bank 40 30 35 38 Accenture : Capgemini : Techwave : Signals of Change and Sustainability Digital Transformation Technology Digital Transformation Services Julie Sweet, CEO Aiman Ezzat, CEO Raj Gummadapu, CEO 20 24 326 BEYOND JUST SERVICES: SAP CONSULTING & MANAGED SERVICES A t least in the SAP environment, whenever we talk about services and technical know-how, we're silent about the fact that it's really about people. As mentioned earlier, running an SAP system requires talented talent. On average, running an SAP system means about 500 hours of work per year. Therefore, it should be kept in mind that the choice of SAP managed service provider is a decision that favors the talent pool. Best-in-class managed service providers have established themselves as partners or as an extension of our internal team. Even if you're not sure how to pre-determine the quality of service provider staff, there are some things to consider when communicating. It certainly helps when a colleague of managed service provider to speak the same language as the in-house team. Geographical proximity can also play an important role. It's unlikely that you'll drop in at your service provider on a regular Tuesday afternoon but working in the same time zone (or nearby time zone) can be very helpful in communicating. Even if you are using many industry-specific SAP solutions, you still need to make sure that your managed service provider has employees with the right industry-specific expertise. And, of course, almost everything depends on this one aspect: cost. Needless to say, the total cost of an SAP journey for managed services must be within budget. Total cost is an important criterion. Of course, that's not all. It is rare for fairness. However, there is a trend in recent purchase decisions. With a list of candidates for the last two problems and the cost of the next best solution being only 80 percent of the highest, many buyers choose the second-best theory. This edition is specially focused on debunking any hearsay notions and setting the right course for businesses, especially for companies who are looking to get help from SAP solution providers. Simon Parkerwww.enterpriseviewpoint.com MIGRATIONS MADE EASYAccountability is the single most important trait that sets Managecore apart from other MSPs. This is an industry that has learned to pass the buck and make excuses when projects don't go as planned, and it's unfortunate. We founded Managecore specifically out of a desire to restore that accountability and put customers back at the center of everything that we do. M any organizations today are faced with a frustrating IT dilemma. On one hand, they're dealing with expectations that migrating their SAP workloads to the cloud will deliver immediate and significant business benefits. Yet when these IT teams actually begin to work with MSPs to migrate and manage their enterprise workloads to the cloud, what they get is a series of unwelcome surprises: unexpected cost and complexity, unmitigated risk, and an implementation process that never seems to deliver on its promises. SAP cloud migrations can be some of the worst offenders when it comes to promising more than they actually deliver. The leadership team at Managecore is determined to put SAP managed service providers (MSPs) back on the path to doing better by their customers. Standing Up for MSP Accountability "The SAP MSP industry plays a vital role in getting SAP customers through the cloud migration process and into generating reliable cloud ROI," says Frank Powell, President and Partner, Managecore. "But instead of MSPs standing up for their customers and working to make things right, the status quo has evolved into a real lack of accountability." Nick Miletich, CTO Managecore's Quest to Put Customer Accountability Back into the Industry's DNAAN MSP WITH A MISSION Frank Powell, President SAP Consulting Solution Providers 2021 20 InnovativeNext >